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Sources of Support in Coaching

Introduction

In this video, we will explore sources of support to address issues beyond our expertise or authority, delving deeper into areas previously covered.

Identifying Support Needs

Recognizing Limitations: As coaches, we may encounter challenges beyond our expertise or authority during coaching sessions.

Client's Best Interests: Referring clients to appropriate support demonstrates concern for their well-being when unable to provide assistance personally.

Sources of Support

  • Financial Support: Assistance for clients facing financial difficulties, such as debt management or bankruptcy, can be sought from organizations like the Citizens Advice Bureau.
  • Health Concerns: Clients experiencing health issues like depression or stress should be directed to local healthcare providers, including NHS Direct or their GP.
  • Bullying and Harassment: Issues related to workplace bullying or harassment should be referred for investigation, with HR departments or trusted senior managers being appropriate contact points.
  • Fear of Technology: Clients struggling with technology challenges can benefit from support programs or specialist colleagues who can provide assistance.

Conclusion

Guidance without Advice: As coaches, our role is not to advise clients directly but to guide them towards appropriate sources of help when needed. Recognizing and addressing areas outside our expertise ensures clients receive the support necessary for their well-being and development.