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During this session, we will explain the importance of acting according to ethical and professional standards in a coaching relationship

Ethical and professional standards must be made clear to the client at the beginning of the coaching relationship. This enables the client to have confidence that they are dealing with a professional coach and be assured that they will be in a safe and secure coaching environment.

Best practice within coaching is to use codes of ethics and good practice document. This document provides the client with more information and sets their expectations for the sessions. We have included an example of this document on your dashboard. This document includes statements on:

Fitness to Practice
The fitness to practice document is about you, it outlines key points such as;
o Your qualifications, skills and experience in coaching
o Has a statement about fitness to practice
o Includes information on your insurance cover

Maintaining Good Practice
This part of the document outlines how you will behave before, during and after the coaching sessions, it outlines points such as;
o How you will respect individuals and their organisations
o A statement on how you will behave in relation to sensitive to issues such as culture, religion, gender
o Your policy around monitoring feedback
o That you have agreed to complete 30 hours of continued professional development (CPD) per year
o That you will reflect on your coaching practice
o The referral of clients to appropriate sources of care, if required

This is the contractual information that supports the coaching contract (covered in more detail later). This outlines;
o Your personal commitment to Code of Ethics
o Outlines the Terms and Conditions to the client
o How you will discuss and resolve any conflicts of interest
o Explain your adherence to confidentiality
o How you will respect clients rights to terminate the agreement at any time

Legal requirements
This part of the document covers all the legal requirements including but not limited to;
o How you will keep records legally
o That if working with children or vulnerable adults you have Direct Barring Service (DBS)

As a coach, you need to have this code of ethics in place and discuss this with your clients prior to entering into a coaching agreement with them. This ensures that from the start of the coaching relationship there is a measurable document that outlines the principles of ethical and professional standards and supports the coaching agreement.